Shipping + Returns
 

SHIPPING

All items from Maylana’s Atelier are shipped within 2-5 business days upon receipt of payment. All orders are shipped via USPS Priority Mail flat rate with tracking. Maylana's Atelier is NOT responsible for items lost, damaged or stolen once in the possession of the USPS.

**For those living within the DMV (DC, MD, VA) curbside pickup is available.

RETURNS

All consignment/vintage sales are final.

Please contact us by email within 7 days of receipt of purchase if you have purchased a brand new item with tags. All items are thoroughly inspected before shipping. As an upscale resale, vintage, and consignment boutique, please note that the nature of our business is that some items may have been worn at least once. Items new with tags will be noted as such in the listing. All clothing items have been dry cleaned/cleaned before listing. Please note vintage items (items 70 years old and less may not be in perfect condition due to the age of garment/item. We will only sell items which are in wearable/usable and in great condition.

If you have any concerns once you’ve received your item(s), please email: info@maylanasatelier.com You will receive a response within 48 hours.

First Class Customer Service is Our Number One Priority.